LancerPoint常见问题解答

Your LancerPoint ID number is the 8-digit number assigned to you in the LancerPoint 系统. It is the last eight numbers that appear on your LancerCard identification 卡.

Your LancerPoint ID number is required to activate your LancerPoint username, which is what you will use to log in to LancerPoint and 其他PCC系统.

Your LancerPoint username is used to log in to PCC 系统s like the LancerPoint portal and student computer labs. It is comprised of your first initial plus last name. In some cases, a LancerPoint username may have digits at the end to distinguish it from another person with a similar name. 例如:

Maria Gonzalez = mgonzalez
Mark Gonzalez = mgonzalez2

This username will also be used to create your email address:

教师/工作人员 = @帕萨迪纳市.edu
学生= @go.帕萨迪纳市.edu

If you don't know your username, you can look it up 使用 LancerPoint Account 经理:

Look Up Your Username

学生: You should have received your LancerPoint username via U.S. mail when you were accepted at Pasadena City College or via email.

新员工: You will receive a username. This username will also be used for your PCC email account.

If you do not know your username, you can look it up 使用 LancerPoint Account 经理:

Look Up Your Username

The LancerPoint Account Manager can be used to activate your account, look up your username, manage your security questions and answers, and establish (or reset) your password…all online 24/7:

管理您的帐户

All 学生 and 新员工: You will need to activate your account before you can to log in to LancerPoint and 其他PCC系统.

Activate Your Account

Once you have 激活 your account you can use the LancerPoint Account Manager to 管理: 

管理您的帐户

Use the LancerPoint Account Manager to look up your username:

Look Up Your Username

Before you can begin using your new LancerPoint account, it must be 激活 via the LancerPoint Account 经理:

Activate Your Account

Once you have 激活 your LancerPoint username and established your security questions and answers, you can reset your password 使用 LancerPoint Account 经理:

重置密码

95% of the time, resetting your LancerPoint password resolves this issue. 如果这 doesn't do the trick, please have staff in the computer lab contact ITS for escalation.

重置密码